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Runtz Weed Strain
Shipping & Reference Policy
We take every step to ensure your cannabis products are delivered securely, discreetly, and on time. As a trusted source for THC cartridges, disposables, and premium cannabis accessories, we understand the importance of a smooth and reliable shipping experience.
Order Processing Time
1–2 business days
(Monday–Saturday, excluding holidays)
Estimated Delivery
- Domestic (U.S.): 2–3 business days
- International: 4–7 business days, depending on carrier performance
Free Shipping
Automatically applied to all orders over $400 (reach out to live chat to request for a free shipping coupon).
Returns & Refund Policy
We stand firmly behind the quality and reliability of every vape cartridge and disposable device we ship. If there’s ever an issue with your order, we’ll make it right.
Eligibility for Returns
- Must be reported within 14 days of delivery
- Item must be unused, unopened, and in original packaging
- Only applies to defective, incorrect, or damaged products
To initiate a return, email us at contact@runtzweedstrain.com with your order number, photos (if applicable), and a description of the issue. We’ll reply within 24 hours with instructions on how to proceed.
Damaged Orders
If your package arrives visibly damaged or tampered with, please take clear photos before opening and contact our team immediately. This helps us file a claim with the shipping provider and expedite your resolution.
100% Satisfaction Guarantee
At Runtz Weed, we aren’t just retailers—we’re enthusiasts and advocates for safe, high-quality cannabis experiences. That’s why we offer a 100% money-back guarantee on every order.
If your product doesn’t meet expectations due to a quality issue, defect, or shipping error, we’ll offer:
- A full refund
- A product replacement
- Or store credit for a future purchase
Your trust matters. We’re here to provide not just top-tier THC products, but peace of mind in every transaction.